Get in Touch
We welcome enquiries about our collections, bespoke commissions, press opportunities, and collaborations. Please use the form below or email us directly.
Location
London, United Kingdom
Response Time
We aim to respond within 48 hours
Frequently Asked Questions
How long does production take?
As we work made-to-order, typical production time is 6-8 weeks depending on the complexity of the piece. We will provide a specific timeline when you place your order.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by location. Please contact us for specific information.
Can I request custom sizing or modifications?
Absolutely. Because each piece is made to order, we can accommodate custom sizing and minor modifications. Please discuss your requirements when placing your order.
What is your returns policy?
As our pieces are made to order, we do not accept returns unless there is a manufacturing defect. We encourage you to get in touch with any questions before ordering to ensure the piece is right for you.
Do you offer repair services?
Yes, we offer lifetime repair and alteration services for all Veloura garments. Please contact us to discuss what you need.